Privacy Policy

LabelCraft — barcode labels for Shopify that print at exactly the size you set.

Last updated: June 11, 2026

LabelCraft is a Shopify app that prints barcode labels for your products. This policy explains what data the app handles when you install it on your Shopify store, why, and how to get it deleted.

Data we store

When you install LabelCraft, we store:

Store information. Your shop's.myshopify.com domain, subscription plan, monthly label usage count, and app settings (default quantities, GS1 prefix).

Product data snapshots. Label templates you create and your print job history, which includes the product details printed on labels (titles, variants, SKUs, prices, barcodes). Product data is read from Shopify's API only to render your labels.

Staff account details. Shopify's app authentication shares the installing staff member's name, email address, and locale with us as part of the login session.

Data we do NOT collect

LabelCraft never reads, processes, or stores your customers' personal data. No customer names, emails, addresses, orders, or payment information — the app only works with your product catalog.

How we use data

Solely to provide the service: rendering label PDFs, remembering your templates and settings, enforcing plan quotas, and responding to support requests. We do not sell data, share it with third parties for marketing, or use it for advertising.

Where data lives

Our servers and database are hosted on Fly.io in Paris, France (European Union). All traffic between your browser, Shopify, and LabelCraft is encrypted with TLS.

Data retention and deletion

When you uninstall LabelCraft, Shopify sends us a deletion request and we purge all of your store's data — templates, print history, settings, and login sessions — within 48 hours, as required by Shopify's data protection terms.

You can also request deletion or a copy of your data at any time by emailing support@labelcraft.tech.

GDPR

LabelCraft implements Shopify's mandatory privacy webhooks. For customer data requests and customer data erasure we have nothing to return or erase, because we store no customer data. Shop data erasure is honored automatically as described above. If you are in the EU/EEA you may also contact us to exercise your rights of access, rectification, erasure, and portability.

Changes

If this policy changes materially we will update this page and note the new date at the top. Continued use of the app after a change constitutes acceptance.

Contact

Privacy questions: support@labelcraft.tech